Lediga jobb på Malta

Swedish Customer Support

Startdatum: 8/10/2018
Email: hr@landleurope.eu
Företagsnamn: L&L Europe Ltd
Hemsida: http://www.landleurope.eu/
Plats: Malta

L&L Europe is a successful international online casino operator with many high quality brands in our portfolio. We are growing and are looking for Swedish Customer support to assist in giving players the best online support in the market. You will be answering players via phone, live-chat and email, create and translate content about our promotions, follow validation procedures of customer accounts and proactively contacting players.

The Role:
• Answer players by phone, live chat and e-mail (mostly chat and email)
• Create and translate content about our promotions
• Follow validation procedures of customer accounts
• Proactively contact players

Our customer support systems are easy to learn even if you have no experience in gaming. We will give you excellent training on them and the gaming industry as a whole. If this is your first support or gaming role, we know there is a lot to learn. We expect you’ll be slower at the start and might make some mistakes. Then after a month or two you’ll be quicker and making less mistakes. Simple right?

Requirements:
Whilst no particular previous experience is necessary, you need to be speak and write in both Swedish and English, and come with a friendly personality. You must be able to know your way around computers, type fast, multi-task, and importantly be on time to work shifts, both during the week as well as weekends.

Interested but having second thoughts about Malta or the gaming industry?
No worries! We are ready for you to interview us as much as we talk with you. We want the right people to work here who fit in with our team and who will also enjoy Malta. We are so confident in our reputation and work environment that we will let you find out everything. This back and forth process has helped us recruit wonderful people who make L&L Europe so special.

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