Lediga jobb på Malta

Swedish Customer Support

Startdatum: 01/08/2017
Email: hugo@landleurope.eu
Företagsnamn: L&L Europe LTD
Hemsida: www.landleurope.eu
Plats: Malta

Winter is coming! Get out of the cold and into sunny Malta.

L&L Europe Ltd is interested in speaking to talented and motivated individuals for their Customer Support role. We are a successful international online casino operator with many high quality brands in our portfolio. With the massive increase of players, we are continuously growing and need you to help us give players the best online support in the market.

Employees of L&L Europe Ltd enjoy a social and healthy working environment. In terms of work place environment, we are one of the top companies to work for in Malta. There is a way to combine work with being happy. When you spend time at the office, why not enjoy it? Choose L&L Europe and you’ll have a great time with colleagues and make true friends.

Our customer support systems are easy to learn even if you have no experience in gaming. We will give you excellent training on them and the gaming industry as a whole. If this is your first support or gaming role, we know there is a lot to learn. We expect you’ll be slower at the start and might make some mistakes. Then after a month or two you’ll be quicker and making less mistakes. Simple right? Also, we do not push our agents to hit targets as we believe in putting the players first. We want you to speak to the players like a friend so there are no forced scripts or chat time limits. As avid casino players ourselves, we know that good customer support is based around well trained, naturally speaking, and empowered staff.

We believe in our staff and have centered our company around giving the best working environment in Malta. We love working here and are sure you will too! We know that micromanaging and strict rules causes stress and feelings of distrust. You are given a lot independence to do the job here and you take breaks, have lunch, play in the games room, etc… as you decide.

The role:
Answer players by phone, live chat and e-mail (mostly chat and email)
Create and translate content about our promotions
Follow validation procedures of customer accounts
Proactively contact players

Your qualities:
Friendly personality
Great Swedish and English language skills, spoken and written
Capable of multitasking
Be on time to work shifts
Decent typing speed and know your way around computers

Interested but having second thoughts about Malta or the gaming industry?

No worries! We are ready for you to interview us as much as we talk with you. We want the right people to work here who fit in with our team and who will also enjoy Malta. The igaming industry is booming and Malta is a fantastic destination. This is a wonderful and safe holiday destination for many European travellers. Ask us anything about what it is like living here. We encourage you to chat with our current customer support agents so you know who we are and they are free to talk to you about anything. And they usually will! What other company gives you that much insight in a new job? We are so confident in our reputation and work environment that we will let you find out everything. This back and forth process has helped us recruit wonderful people who make L&L Europe so special.

See how Malta living will give you a new and exciting direction and career.

Take the opportunity and apply now.

Erfarna försäljningsagenter till soliga Malta!

Startdatum: ASAP
Email: hr.se@zp-services.com
Företagsnamn: ZP Services Ltd
Hemsida: zp-services.com
Plats: Malta

Jobba med fast lön och inget bonustak på ZP Services Ltd.
ZP Services Ltd söker Säljare till sin växande verksamhet på Malta. För denna tjänst behöver du ha en djärv personlighet, vara bra på att lösa problem, ha initiativförmåga och ett öga för detaljer.

ZP Services Ltd är ett callcenter som specialiserat sig på hanteringen av strategiska aktiviteter kring försäljning och kundrelationer för finansiella onlinehandel-produkter.

Våra säljagenter har huvudansvaret för att sälja online trading tjänster på nätet till potentiella klienter över telefon. Våra team jobbar mot månadsmål, som blir uppdaterade varje månad. Det är mycket viktigt att nå målen på regelbunden basis. Inget lönetak – ju mer och hårdare du arbetar desto mer tjänar du.

De utvalda kandidaterna kommer bli del av en dynamisk och professionell säljavdelning efter en intensiv utbildning på jobbet.

Vi erbjuder en rolig och utmanande roll I en hjälpsam och dynamisk miljö. Möjligheter att bygga din karriär samt ett omlokaliseringspaket.

Ansvarsområden:

– Skapa och bibehålla relationer med klienter över telefon
– Kontakta potetiella klienter och konvertera dem till aktiva klienter
– Nå och överträffa de dagliga målen
– Hålla kvar klienter genom att lösa problem och erbjuda uppgraderingar
– Ge klienten överlägsen service och support på ett artigt och professionellt sätt

Krav:

– Flytande Svenska
– Erfarenhet inom sälj, telemarketing eller liknande (Minst 6 månader – 1 år)
– Utmärkt komunikationsförmåga
– Bra på att bygga relationer med klienter för att hålla dem aktiva och så de följer marknaderna
– Kunna jobba och leverera under press med utmanande mål
– Vara professionell och ansvarsfull
– Lagspelare, med förmågan och viljan att arbeta I en mångkulturell miljö

Önskvärda krav:
– Examen, helst inom Ekonomi/Finans ett plus

Vad vi erbjuder:
– Grundlön + attraktiva bonusar + lunchkuponger
– Gratis boende 1: a månaden och återbetalning av flygbiljett (omlokalisering från Sverige)

Viktigt: Denna branch kräver en hög nivå av fokus och extra ansträngning för att nå målen och få resultat.
Ansök till: hr.se@zp-services.com

Swedish content writer

Startdatum: As soon as possible
Email: jennyramstedt@gmail.com
Företagsnamn: Bluewindow
Hemsida: https://bluewindowltd.com
Plats: Malta

Litet internationellt Maltabaserat företag söker dig som vill jobba med att skriva säljande och informativt innehåll för webben. Du kommer arbeta på ett kontor i centrala Sliema med folk från olika länder. Jobbet passar dig som tycker om att ta eget ansvar, du kommer själv att vara ansvarig för det svenska innehållet och få lära dig om SEO och internetmarknadsföring. För rätt kandidat finns det stora möjligheter. Läs mer på Bluewindow

Customer Support & Retention Specialist

Företag: Betclic Everest Group
Ansök: Här
Plats: Sliema, Malta

The Job
The Customer Service & Retention Specialist interacts with customers in response to enquiries relating to our products and services and works on assigned campaigns aimed at proactively contacting customers to build and maintain an excellent customer relationship.

The Customer Service & Retention Specialist is a passionate and motivated person able to provide our players the best gaming experience.

The main job functions of the Customer Support and Retention Specialist are:

  • Delivering high standard service by responding to our players via live chat and email
  • Being up-to-date with promotions, competitions and special offers that we promote to our customers
  • Assisting the Risk & Fraud Departments with checks and processes
  • Driving retention actions to create and maintain a relationship in order to increase the players’ lifetime value
  • Supporting, developing and increasing the loyalty of the players
  • Undertaking pro-active retention activities, thereby increasing the company revenues
  • Reporting of players’ feedback to respective parties in order to promote the customer experience
  • Working rotating shifts or specified hours to handle the daily customer support and retention workload

Are you the Customer Support and Retention Specialist we are looking for:
If you are you must have at least 1 year of experience in a Customer Service environment ideally in an environment with a high volume of contacts. You must also be able to perform well under pressure. We are looking for individuals who are team players, love working on their own initiative and who are results and targets focused. It would be good to have Working experience in the iGaming Industry and experience with outbound calls.

You must also have

  • Excellent written, verbal and interpersonal skills in Swedish at a native level and fluency in English
  • Excellent computer literacy skills, especially in web-based applications

Senaste hittade jobben i Malta

Obs! annonserna öppnas i ett nytt fönster

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